Visit our Location
Heather Farm, Elstead,
Godalming GU8 6LW
Give us a Call
01252 703028
Send us a Message

Who we are

Our website address is:

What personal data we collect and why we collect it

Contact forms

We may collect the following personal information from you on the Balanced Back To Health website contact forms:

  • First and Last name
  • Email address
  • Phone number

By entering this information and confirming your submission by checking the box under each contact form, you are providing personal information that will be used by Balanced Back To Health for the sole purpose of scheduling your appointment or returning your contact request.


Like most websites, we use cookies to collect information. Cookies are small data files which are placed on your computer or other devices (such as ‘smart’ phones or tablets) as you browse this website. They are used to remember when your computer or device accesses the website.

For more specific information on the cookies we use on the website please refer to our Cookies Policy

Privacy Policy 

Except as set forth in this Privacy Policy or as specifically agreed to by you, Balanced Back 2 Health will not disclose any Personally Identifiable or Personal Health Information it gathers from you on our website. We will only release Personally Identifiable or Personal Health Information to third parties:

(i) to comply with valid legal requirements such as a law, regulation, search warrant, subpoena or court order.

(ii) in special cases, such as a physical threat to you or others. In the event that we are legally compelled to disclose your Personally Identifiable or Personal Health Information to a third party, we will attempt to notify you unless doing so would violate the law or court order. In addition, we may disclose Personal Information as described below.

Your Rights To Access and Control Your Personal Data

In accordance with the Data Protection Act 1998 you have the right to access any information that we hold relating to you. If you have an account on this site, or have left reviews, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. To request said information please contact the data controller at

Data Retention

We keep the information we have about you and your use of the Services for as long as necessary for our legitimate business interests, for legal reasons, historical research and to prevent harm, including as described in the How We Use Information and How Information Is Shared sections.

External Links 

There are several areas on this website that will connect to external links, such as to our Facebook page or our booking service Cliniko. Please be aware that when you leave our site use of your personal information then falls under the responsibility of the website you are linked to. However we always intend to link to only the highest quality related websites and services, as such all external links to the website will always be in compliance with EU & UK GDPR law. For more information you can visit the privacy pages of Facebook and Cliniko respectfully.

Changes To This Policy

We will inform you if a material change to the Privacy Policy is made that involves the use of your Personally Identifiable Information. Your continued use of the Balanced Back To Health site will indicate acceptance of the changes. Please exit the site immediately if you do not agree to the terms of this Privacy Policy or any revised policy.

Who We Are and How To Contact Us

If you have questions, suggestions, or concerns about this policy, or about our use of your information, feel free to contact us:

Heather Farm, Elstead,
Godalming, Surrey GU8 6LW

01252 703028

Thank You.